PV Service Guarantees
When you contact PV, you get more than just warranty benefits and you're working with one of Atlanta's most reputable companies.
For nearly 20 years, our family has proudly served local communities. If you're not fully satisfied, let us know, and we will do whatever it takes to make it right.
For nearly 20 years, our family has proudly served local communities. If you're not fully satisfied, let us know, and we will do whatever it takes to make it right.
Installation & Service Guarantees
Enjoy ultimate peace of mind about your new heating and cooling system.
We want you to be confident that you're getting the best possible heating and cooling installation and service experience. At PV, we stand behind our work and offer the following guarantees for all new system installations.
Money-Back Guarantee
When you buy a new heating and cooling system from us, you deserve to get the experience you paid for! That's why we offer a 100% money-back guarantee if your new system doesn't heat or cool your home within the promised temperature range during the first two years. If that happens, our team will remove the system and refund 100% of what you paid.
Sizing Guarantee
A properly sized heating and cooling system is essential for long-term performance and home comfort. Our team always performs a Manual J load calculation before installing new HVAC equipment, resulting in optimal sizing for your new system. If your new heating or cooling system is unable to adequately heat or cool your home during the first year due to improper sizing, we will install a new, properly sized system at no extra charge.
Property Protection Guarantee
Our team respects your home and bends over backwards to leave everything the same or better than we found it! In the event a team member damages your walls, floors, furniture, lawn, or any other property while at your home, we will cover the full cost for repair or replacement. Note that we always wear shoe covers when working inside your living space.
Comfort Guarantee
Your new heating and cooling system will keep you comfortable. That's our guarantee! If your new system is not able to heat or cool your home within the promised temperature range, we will perform all necessary adjustments to the equipment at our own expense.
Our Qualifications
Company Certifications
A+ BBB® Accredited
A+ rating for transparent pricing and accountable service.
NATE‑Certified Technicians
Certified expertise in HVAC installation and diagnostics.
ENERGY STAR® Certified Partner
Systems we install meet strict ENERGY STAR® performance criteria.
BPI‑Certified Professionals
Building‑science training ensures balanced, energy‑smart solutions.
2025 Carrier® President’s Award
Top 1% of dealers for installation quality and customer satisfaction.
At PV, we treat your home like our own every step of the way—from on-time arrivals and thorough cleanup to clear communication and honest pricing.
We promise to...
- Accommodate your schedule and show up on time
- Treat your home as if it were our own
- Listen to your concerns and explain our findings
- Provide all options and upfront pricing before starting any work
- Do the job right the first time
- Stand behind our work and respond quickly if there's ever a problem
Real-World HVAC & Plumbing Solutions for Atlanta Homes
Kyle’s Comprehensive Upgrade with PV
Discover how Kyle chose PV over multiple competitors for a home energy audit, Carrier zoned thermostat, and full HVAC service, and why he keeps coming back.
Carlton’s Proactive AC Installation
The Garber Family’s All-Electric Transformation
Shirley’s 15-Year Partnership
